README 
(chapter 4)

Product Care washing machine / bicycle

The spread sheets contain participants' rank orders of the services mentioned in the document titles. The rank 1 means that service configuration was ranked the best and the rank 8 indicates the scenario was perceived the worst desirable one.

Number - respondent number for the specific survey
access_bicycle - business model used: 1 (bought new in the last five years) / 2 (bought new more than 5 years ago) / 3 (bought second-hand) / 4 (leasing) / 5 (other)
access_washing machine - business model used: 1 (bought new in the last five years) / 2 (bought new more than 5 years ago) / 3 (bought second-hand) / 4 (leasing) / 5 (washing machine in flat as part of rent) / 6 (other)
use_freq_[product] - frequency of use: from 1 (once a day) to 8 (less than once a year)	
price_[product] - price of the product	
frequency_[product]_A - frequency_[product]_X - frequency of product-specific care activities
care_[product]_A - care_[product]_J - product care scale


The names of the files correspond to the product that respondents referred to in their answers.

Data was collected through online surveys. 
